MGSE staff news

Campus Community website updated with new content

Our Campus Community website is live - there is information for wellbeing with how-to's and meditations, download phone and Zoom backgrounds of our campus, and watch our galleries and performances streamed online. Visit to explore the best in weekly content delivered to your screens.

Formal Zoom meeting guidelines

The University Governance team has prepared some guidelines to assist with facilitating University of Melbourne meetings held via video conference using Zoom.

The guidelines are available from the 'Governance 101' webpage on the Staff Hub for staff to draw on these when arranging and conducting meetings, including committee meetings. For any further enquiries contact:

Go Green at home

The MGSE Go Green team have been continuing their initiative at home with recycling stations, home compost bins and worm farms. Visit the Go Green team's intranet page to find out more.

Volunteers for Carlton Community Study Groups

The University works to support the Carlton community through its Carlton Collaboration agreement, an MOU with the Carlton Local Agencies Network and the City of Melbourne.

Under the auspices of this partnership, the University has been approached for volunteers to tutor high school students via online study groups. These are being organised by Drummond Street services and the Church of All Nations. A range of volunteer tutors (with valid Working with Children checks) are sought to assist small groups of high school students for 60 minute tutoring sessions across all subject areas. The sessions take place between 3.30-7.30pm weeknights.

For more information and registration contact Kerrii Cavanagh.

Improved online system for student grievances, complaints and appeals

An online case management system to manage student grievances, escalated student complaints and appeals has been rolled out to a small cohort from 28 May. The new system will be powered by Resolve and will help ensure the University meets its compliance obligations for privacy and confidentiality, and internal and external reporting, through a trackable, user-friendly system for the submission and management of student grievance, complaint and appeal cases.

Changes for students will be minimal, as they will raise a grievance, escalate a complaint or lodge an appeal via a dedicated webpage portal. When they raise an issue, they will receive a 'receipt' or job number, allowing them to track the progress of their case through the system portal. Frontline staff may receive enquiries from students relating to their case, so impacted teams, including IT helpdesk, Student IT, and Stop1, will receive training through a train-the-trainer process that will commence when appropriate as COVID-19 restrictions are further eased. The system will be rolled out for new student complaints later in the year.

Further information about complaints and grievances can be obtained by emailing: For information about appeals, contact

Visit the Complaints and grievances page or to learn more about appeals visit the Student appeals.

Online UMNOS resources available to all staff

Recently the University of Melbourne Network of Schools (UMNOS) held online forum sessions for their members, and they would like to share these resources with MGSE staff. Professor Stephen Dinham, Dr Helen Goode and Dr Annie Gowing showcased MGSE expertise on 'Wellbeing for Leadership'. UMNOS later hosted Michael Fullan O.C. who presented on the potential opportunities to come out of the COVID-19 disruption to education. His presentation was paired with Professor Helen Cahill who also addressed ‘What next post-COVID-19?’, offering school leaders tangible and evidence-based advice on how to transition students back to face-to-face learning and improve their ongoing social and emotional learning programs and strategies.

View these presentations via Sharepoint.

2020 first half year results submission dates

All students enrolled in a subject should receive a grade at the end of the teaching period.Semester 1 Results
Standard semester one subject results need to be submitted by email to by 5pm Monday 6 July. Spreadsheets and further information will be available in late May.Non Standard subjects:
Non-standard subject results, (e.g. Summer, Term 1) must be submitted within 20 working days of the end of the assessment period.Please email for spreadsheet.